Organized Customer Experience:<\/strong> Provide a simple, intuitive interface for shoppers to chat with AI, explore recommendations, and track orders from a single widget.<\/li>\n<\/ul>\n\nExternal Services<\/h3>\n\n
This plugin relies on the RecomAI<\/strong> platform, a SaaS service developed and operated by Destinova AI Labs, to deliver its AI chatbot functionality. A RecomAI account is required to use this plugin. No data is sent to RecomAI until the store administrator has signed in and enabled the chatbot.<\/p>\n\nRecomAI REST API (https:\/\/api.recomai.one\/api)<\/h4>\n\n
The plugin's server-side PHP code and the chatbot widget communicate with the RecomAI REST API:<\/p>\n\n
\n- Authentication (admin only):<\/strong> When a store administrator signs in, signs up, verifies an email OTP, or resets a password from the plugin settings page, the plugin sends the provided credentials (email, password, OTP, phone number, store URL, and store name) to the RecomAI authentication endpoints.<\/li>\n
- Chatbot configuration (admin only):<\/strong> After login, the plugin retrieves the chatbot embed token and widget configuration from the API using the administrator's email and authentication token.<\/li>\n
- WooCommerce connection (admin only):<\/strong> When the administrator connects WooCommerce, the plugin sends WooCommerce REST API consumer keys and the store URL to the RecomAI API so that products can be synced for AI-powered recommendations.<\/li>\n
- Chat messages (storefront):<\/strong> When a visitor sends a message through the chatbot widget, the message text, chatbot auth key, chat session ID, current store URL, and (if available) the Shopify\/WooCommerce customer ID and cart contents are sent to the API. Responses are streamed back via Server-Sent Events (SSE).<\/li>\n
- Visitor registration (storefront):<\/strong> When a visitor submits the pre-chat form, their name, email, phone number, and message are sent to the API to create a chat session.<\/li>\n
- Auto-nudge recommendations (storefront):<\/strong> When a visitor views a product page, the product name and store owner ID are sent to the API to fetch contextual cross-sell suggestions.<\/li>\n
- Customer recommendations (storefront):<\/strong> For logged-in customers, the customer ID, store URL, and auth token are sent to fetch personalized product recommendations.<\/li>\n
- Cart click tracking (storefront):<\/strong> When a visitor clicks a product recommendation, the click event data is sent to the API for analytics.<\/li>\n<\/ul>\n\n
RecomAI Socket.IO (https:\/\/api.recomai.one)<\/h4>\n\n
The chatbot widget establishes a persistent Socket.IO (WebSocket) connection to https:\/\/api.recomai.one<\/code> for real-time features:<\/p>\n\n\n- Live support chat:<\/strong> When the conversation is handed off to a human agent, messages from the agent are received in real time, and visitor messages and typing indicators are sent over this connection.<\/li>\n
- Session management:<\/strong> The chat session ID is emitted on connection to associate the socket with the active conversation.<\/li>\n
- Support mode toggle:<\/strong> The server can switch the conversation between AI and human-support modes in real time.<\/li>\n
- Message feedback:<\/strong> When a message rating is submitted, the feedback is synchronized via this connection.<\/li>\n<\/ul>\n\n
This connection is only established when the chatbot widget is loaded on the storefront and the chatbot is enabled.<\/p>\n\n
RecomAI Dashboard (https:\/\/app.recomai.one)<\/h4>\n\n
The plugin links to the RecomAI web dashboard for chatbot management and onboarding. The administrator's authentication token is passed as a URL parameter when redirecting to the dashboard. No visitor data is sent to this URL.<\/p>\n\n
\n- Service provider:<\/strong> Destinova AI Labs<\/li>\n
- Service URL:<\/strong> https:\/\/recomai.one<\/li>\n
- Terms of Use:<\/strong> https:\/\/www.recomai.one\/ai-terms<\/li>\n
- Privacy Policy:<\/strong> https:\/\/www.recomai.one\/privacy-policy<\/li>\n<\/ul>\n\n\n
\nWhat is RecomAI?<\/h3><\/dt>\nRecomAI is an advanced AI-powered e-commerce personalization platform designed to boost sales and enhance customer experiences. It combines intelligent product recommendations, an AI chatbot for real-time support, and features like AI skin analysis to guide shoppers, automate interactions, and increase conversions.<\/p><\/dd>\n
How does RecomAI work?<\/h3><\/dt>\nRecomAI works by analyzing shopper intent through browsing behavior, chat interactions, and data like facial scans (for skincare). It uses GPT-powered AI to generate real-time personalized recommendations, automate responses via its chatbot, and apply smart logic-based suggestions to guide purchases.<\/p><\/dd>\n
Is RecomAI legit?<\/h3><\/dt>\nYes, RecomAI is a legitimate platform trusted by over 100 active Shopify stores and has influenced more than $2 million in merchant revenue. It's developed by the DPIIT-registered startup Destinova AI Labs and is available on the official Shopify App Store with a 5-star rating. The platform complies with data privacy regulations like GDPR and CCPA.<\/p><\/dd>\n
Does RecomAI slow down my site?<\/h3><\/dt>\nNo, RecomAI is designed for high-speed performance. It uses a lightweight integration script that ensures your site's loading speed and user experience remain top-notch.<\/p><\/dd>\n
Do I need a RecomAI account?<\/h3><\/dt>\nYes, this plugin serves as a bridge to the RecomAI SaaS platform. You will need to sign up at RecomAI to activate the chatbot functionality.<\/p><\/dd>\n
Is it free?<\/h3><\/dt>\nThe plugin itself is free to install. RecomAI offers various plans, including a Forever Free plan for smaller stores and a 14-day free trial for premium features.<\/p><\/dd>\n
What happens if the AI can't answer a question?<\/h3><\/dt>\nRecomAI supports a hybrid model where it can automatically offer to hand over the conversation to a human support agent if it encounters a complex query it cannot resolve.<\/p><\/dd>\n\n<\/dl>\n\n\n
1.0.1<\/h4>\n\n\n- Initial public release.<\/li>\n
- Added WooCommerce automated authorization flow.<\/li>\n
- Fixed guidelines compliance issues.<\/li>\n<\/ul>","raw_excerpt":"Integrate your WordPress and WooCommerce site with RecomAI's powerful AI chatbot platform to drive sales and automate support.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/322873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=322873"}],"author":[{"embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/recomai"}],"wp:attachment":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=322873"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=322873"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=322873"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=322873"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=322873"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=322873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}