{"id":314585,"date":"2026-07-07T16:30:10","date_gmt":"2026-07-07T16:30:10","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/webxpart-real-time-support-chat\/"},"modified":"2026-07-09T04:44:34","modified_gmt":"2026-07-09T04:44:34","slug":"webxpart-real-time-support-chat","status":"publish","type":"plugin","link":"https:\/\/bal.wordpress.org\/plugins\/webxpart-real-time-support-chat\/","author":23331196,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.2.0","stable_tag":"1.2.0","tested":"7.0.1","requires":"6.0","requires_php":"7.4","requires_plugins":null,"header_name":"Webxpart Real-time Support Chat","header_author":"webxpart","header_description":"Real-time chat plugin for WordPress with multi-department support and admin management.","assets_banners_color":"d8dfeb","last_updated":"2026-07-09 04:44:34","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/profiles.wordpress.org\/webxpart","rating":0,"author_block_rating":0,"active_installs":0,"downloads":77,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"webxpart","date":"2026-07-07 16:29:37"},"1.2.0":{"tag":"1.2.0","author":"webxpart","date":"2026-07-09 04:44:34"}},"upgrade_notice":{"1.2.0":"<p>Adds conversation search (name\/email) and department\/agent filters to the inbox.<\/p>","1.1.0":"<p>Introduces the Free\/Pro split. Team Collaboration, User Portal, and Voice Messages now require the Pro add-on.<\/p>","1.0.0":"<p>Initial release of Webxpart Real-time Support Chat plugin.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3599908,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3599908,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3599908,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3599908,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{"blueprint.json":{"filename":"blueprint.json","revision":3600975,"resolution":false,"location":"assets","locale":"","contents":"{\"landingPage\":\"\\\/wp-admin\\\/admin.php?page=webxpart-real-time-support-chat\",\"preferredVersions\":{\"wp\":\"latest\",\"php\":\"8.0\"},\"plugins\":[\"webxpart-real-time-support-chat\"],\"steps\":[{\"step\":\"login\",\"username\":\"admin\"},{\"step\":\"installPlugin\",\"pluginData\":{\"resource\":\"wordpress.org\\\/plugins\",\"slug\":\"webxpart-real-time-support-chat\"},\"options\":{\"activate\":true}}]}"}},"all_blocks":[],"tagged_versions":["1.0.0","1.2.0"],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[2368,2379,2512,193239,1104],"plugin_category":[41],"plugin_contributors":[259846],"plugin_business_model":[],"class_list":["post-314585","plugin","type-plugin","status-publish","hentry","plugin_tags-customer-service","plugin_tags-live-chat","plugin_tags-messaging","plugin_tags-real-time-chat","plugin_tags-support","plugin_category-communication","plugin_contributors-webxpart","plugin_committers-webxpart"],"banners":{"banner":"https:\/\/ps.w.org\/webxpart-real-time-support-chat\/assets\/banner-772x250.png?rev=3599908","banner_2x":"https:\/\/ps.w.org\/webxpart-real-time-support-chat\/assets\/banner-1544x500.png?rev=3599908","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/webxpart-real-time-support-chat\/assets\/icon-128x128.png?rev=3599908","icon_2x":"https:\/\/ps.w.org\/webxpart-real-time-support-chat\/assets\/icon-256x256.png?rev=3599908","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Webxpart Real-time Support Chat is a real-time chat plugin that enables seamless communication between website visitors and support teams. It provides a complete chat solution with admin dashboard, agent management, and customizable frontend widget.<\/p>\n\n<h4>Features<\/h4>\n\n<ul>\n<li>Real-time chat widget with popup interface<\/li>\n<li>Multi-department support with agent assignment<\/li>\n<li>Admin dashboard for managing conversations<\/li>\n<li>File upload support for images and documents<\/li>\n<li>Pre-chat form with customizable fields<\/li>\n<li>Agent availability status control<\/li>\n<li>Chat history and conversation management<\/li>\n<li>Customizable colors, fonts, and messages<\/li>\n<li>GDPR compliance options<\/li>\n<li>Auto-popup configuration<\/li>\n<li>Sound notifications for new messages<\/li>\n<li>Unread message badges and browser tab notifications<\/li>\n<li>User chat history portal<\/li>\n<li>WooCommerce integration<\/li>\n<\/ul>\n\n<h4>Installation<\/h4>\n\n<ol>\n<li>Upload the plugin files to the <code>\/wp-content\/plugins\/webxpart-real-time-support-chat<\/code> directory<\/li>\n<li>Activate the plugin through the 'Plugins' menu in WordPress<\/li>\n<li>Go to Webxpart Real-time Support Chat &gt; Settings to configure the plugin<\/li>\n<li>Create departments and assign agents<\/li>\n<li>The chat widget will appear on your frontend<\/li>\n<\/ol>\n\n<h4>Frequently Asked Questions<\/h4>\n\n<h4>Does this plugin work with logged-in users?<\/h4>\n\n<p>Yes, the plugin supports both logged-in users and guest visitors.<\/p>\n\n<h4>Can I customize the chat widget appearance?<\/h4>\n\n<p>Yes, you can customize colors, fonts, position, and messages in the settings page.<\/p>\n\n<h4>How do I manage agents?<\/h4>\n\n<p>Go to Webxpart Real-time Support Chat &gt; Agents to add and manage chat agents. Assign them to departments as needed.<\/p>\n\n<h4>Can visitors upload files?<\/h4>\n\n<p>Yes, if file upload is enabled in settings, visitors can upload images and documents during chat.<\/p>\n\n<h4>Screenshots<\/h4>\n\n<ol>\n<li>Chat widget on frontend<\/li>\n<li>Admin dashboard with conversations<\/li>\n<li>Settings page<\/li>\n<li>Agent management<\/li>\n<li>Department management<\/li>\n<\/ol>\n\n<!--section=changelog-->\n<h4>1.2.0<\/h4>\n\n<ul>\n<li>New: Search the conversation list by visitor name or email.<\/li>\n<li>New: Filter the conversation list by department and by agent.<\/li>\n<li>Improvement: Search, filters, and tabs combine with infinite scroll and live refresh.<\/li>\n<\/ul>\n\n<p>Older changelog is moved to changelog.txt<\/p>","raw_excerpt":"Real-time chat plugin for WordPress with multi-department support and admin management.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/314585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=314585"}],"author":[{"embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/webxpart"}],"wp:attachment":[{"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=314585"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=314585"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=314585"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=314585"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=314585"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/bal.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=314585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}